Support

When installed by MMCI Order Fulfillment, DCX Software support typically extends beyond most software service and maintenance agreements.  Our team usually gets involved in all aspects of ongoing support - providing complete lifecycle support with an emphasis on continually improving your processes with best-in-class solutions.

Technical Support

If you are a current client with a question about the DCX Software Suite, simply use our Online Ticketing System or give us a call and one of our team members will be glad to help you out.

In addition to software support, we often provide ongoing assistance for:

Parts and Maintenance

Assessments

Modifications & Efficiency Updates

 

Reducing Downtime

Increasing System Longevity

Future Planning

Online Support System

All support calls and emails are handled by our online ticketing system which provides a great way for tracking issues and ensuring all work is completed. You can access the system at any time (24/7/365), track progress of open tickets, and to view your entire support history.

 

 
 
 
 

 

How Can We Help?

At any stage of your automation project, we can help.
Call us at 314-438-3300 or fill out the form below.